1. Home
  2. Responsible Gaming
Introduction Core Principles Protection Tools Self-Check Warning Signs Budget Management Self-Exclusion Minor Protection Get Help
Your Protection Is Our Priority

11hibaji Responsible Gaming — The Complete Guide to Safe Gaming

Gaming is entertainment — ensuring it never becomes a source of harm in anyone's life is 11hibaji's greatest responsibility. Here you will find all the protective tools available, ways to assess yourself, and how to get help if you need it.

Join Safely View Protection Tools
🛡️
5 Protection Tools
Completely Free
⏱️
Instantly Active
Takes Effect Immediately Upon Request
💬
24/7 Support
Help in Bangla
🔞
18+ Only
Strict Age Verification

Why Responsible Gaming Matters

At 11hibaji, entertainment and player safety go hand in hand

Fun Within Budget

Responsible gaming at 11hibaji means enjoying yourself within your limits. Setting a deposit limit ensures you won't face financial strain at the end of the month.

Take Control of Your Time

Keeping the session timer and reality check enabled sends you an alert before you spend too much time gaming. Set your own play time limit — 11hibaji will remind you when you reach it.

View Gaming History

You can view your full gaming and betting history anytime from your 11hibaji account page — time played, deposits made, and all activity displayed with complete transparency.

Taking a Break Is Easy

Whenever you feel the need, you can activate self-exclusion for anywhere from 24 hours to 6 months. Use this option before things go too far — don't wait.

Keep Your Family Safe

If there are minors in your household, use parental control tools. 11hibaji never provides services to anyone under 18 — this rule is strictly enforced.

Non-Judgmental Support

If gaming is becoming a problem, reach out to the 11hibaji support team — no judgment, no questions asked. Asking for help takes courage, and we respect that.

Table of Contents
💚
Section 1

What Is Responsible Gaming and Why It Matters

Responsible gaming at 11hibaji is more than following a set of rules — it is a mindset. Gaming and betting are enjoyable only when they remain in control. The moment they shift from entertainment to compulsion is the moment a problem begins.

As online gaming has grown across Bangladesh, so has the need for responsible gaming awareness. 11hibaji believes a truly great platform doesn't just offer great games — it also looks out for the wellbeing of its users.

Research shows that most people who develop a gaming problem did not realise where it started until it was already underway. That is why responsible gaming at 11hibaji is communicated from the very beginning — even before your first deposit.

Keep in mind: All protection tools on 11hibaji are completely free and take effect instantly. Using them isn't a sign of weakness — it's a sign of making smart, conscious choices.

This page covers every aspect of 11hibaji's responsible gaming policy in detail. If you feel that gaming is having a negative impact on your life or someone you know, contact us at support@11hibaji.best for help.

⚖️
Section 2

11hibaji's Responsible Gaming Principles

11hibaji's responsible gaming policy is built on a simple belief: gaming should be fun, not stressful. From that belief, five core principles were born.

  • Entertainment first: Every game and betting market on 11hibaji is designed purely for entertainment. It should never be treated as a way to earn income, and 11hibaji makes no such claim.
  • Informed decisions: Every bet or gaming session should be the result of a deliberate, informed decision — not an emotional impulse or an attempt to chase losses.
  • Within Your Means: Only bet what you can afford to lose without it affecting your life. That is the simplest rule of responsible gaming.
  • Stay in Control: Gaming should stay under your control — you should never be under gaming's control. Keep that distinction in mind at all times.
  • Seeking help is normal: If you feel like you're losing control, reaching out for help takes real courage. 11hibaji is always here to provide that support.
🔧
Section 3

11hibaji's Protection Tools

11hibaji offers five powerful protection tools available to every member at any time. All are completely free and take effect the moment you apply them.

Free
💰 Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, and any request to increase them requires a 24-hour waiting period.

How to: Account → Settings → Deposit Limits
Free
⏱️ Session Timer

Set a maximum duration for each gaming session. Once the time limit is reached, you'll be automatically logged out or receive a warning notification.

How to: Account → Settings → Session Limits
Instant
👁️ Reality Check

At set intervals — 30 minutes, 1 hour, or 2 hours — you'll see a summary of your gaming session: how long you've been playing and how much you've deposited.

How to: Account → Settings → Reality Check
Instant
🧊 Cooling-Off Period

Take a temporary break from gaming by activating a cooling-off period of 24 hours to 30 days. During this time, deposits and gaming are completely suspended.

How to: Account → Settings → Cooling-Off
Instant
🚪 Self-Exclusion

For a longer break, you can close your account for anywhere between 3 months and 5 years, or permanently. During this period, you will not receive any marketing communications either.

How to: Contact Support or go to Account Settings
Free
📊 Budget Tracker

Set a monthly gaming budget and track it in real time. You'll get a warning when you've used 75% of your budget, and an automatic pause when you hit 100%.

How to: Account → Budget Management
🔍
Section 4

Check Yourself

Recognising a gaming problem starts with asking yourself some honest questions. Read through the questions below — if you find yourself answering "Yes" to more than two, please reach out to 11hibaji support.

1. After a loss, do you find yourself placing bigger bets to try to win it back?
2. Do you hide from family or friends how much you spend on gaming or betting?
3. Do you feel restless or irritable when you're not gaming?
4. Have you ever used money set aside for household expenses on gaming?
5. Have you tried to cut back on gaming but been unable to?

Keep in mind: These questions are for your own self-awareness — not for judgment. If any of the answers concern you, email support@11hibaji.best or speak with us via live chat.

⚠️
Section 5

Warning Signs of a Problem

The signs of problem gaming aren't always obvious. Knowing what to look for means you can take action before things escalate.

💸
Financial Warning Signs

Going into debt, draining savings, or borrowing money from people you know because of gaming.

😟
Emotional Signs

Anxiety, irritability, or restlessness when unable to game. Gaming becomes the only thing that brings relief.

🏠
Social Warning Signs

Withdrawing from family and friends, hiding your gaming activity, relationship difficulties.

⏰
Time-Related Signs

Cutting back on work, studies, or sleep to spend more time gaming.

🔄
Behavioural Signs

Repeatedly placing large bets to "chase losses" after a losing session — this is the most dangerous warning sign.

🎯
Psychological Warning Signs

Thinking about gaming or betting all day, constantly planning your next session.

Even one or two of these signs should not be taken lightly. The 11hibaji support team is ready to help without any judgment.

📊
Section 6

Healthy Budget Management

The most effective way to game responsibly at 11hibaji is to set a clear gaming budget and stick to it. Below is a step-by-step guide to planning your budget.

1
Set a Monthly "Entertainment Budget"

At the start of each month, subtract all essential expenses from your total income — rent, food, your children's education, savings. Take no more than 10% of what's left as your gaming budget.

2
Set Deposit Limits on 11hibaji

Set a deposit limit on your 11hibaji account that matches your chosen budget. This way, there is simply no way to deposit more than you have planned.

3
Think of money lost as the cost of entertainment

Just like a cinema ticket or a meal out, the money you spend on gaming is entertainment spend. A loss isn't a financial setback — it's the cost of the experience. But that amount should always stay within what you can comfortably afford.

4
Review Your Spending at Month-End

Review your gaming history at the end of each month in your 11hibaji account. Check whether you stayed within your budget — and if needed, lower your limit further the following month.

5
Set Aside Your Winnings

When you win, withdraw those funds promptly and keep them separate. Re-staking your winnings is how the cycle starts — and once it does, staying within budget becomes much harder.

🚪
Section 7

Self-Exclusion — Your Path to a Break

Self-exclusion is 11hibaji's most powerful protection tool. Once activated, logging in, making deposits, or playing any games will be completely blocked for the duration you choose.

  • Short-Term (Cooling-Off): From 24 hours up to 30 days — ideal for a short break.
  • Medium-Term: From 3 months up to 1 year — for an extended break from gaming.
  • Long-term: From 1 year up to 5 years — for long-term support in serious cases.
  • Permanent: You can permanently close your account at any time — once closed, it cannot be reopened.

Important: During self-exclusion, 11hibaji will not send you any promotional offers or marketing messages. Self-exclusion cannot be lifted before the period ends — this is intentional by design.

To activate self-exclusion, email support@11hibaji.best or let us know via live chat. It takes effect as soon as your request is received.

🔞
Section 8

Minor Protection

Protecting minors is a non-negotiable rule at 11hibaji. No one under the age of 18 is permitted to use the platform — with no exceptions.

  • Date of birth is verified at registration — anyone under 18 is automatically rejected by the system.
  • Where there is doubt, government-issued ID will be requested to verify age.
  • If it is later found that someone registered with a false date of birth, their account is closed immediately.

Advice for Parents: Install parental control software on any device your child uses. If you suspect your child is accessing 11hibaji, contact support@11hibaji.best immediately — the matter will be investigated and appropriate action taken.

No 11hibaji advertisement or content is ever designed to appeal to minors.

🤝
Section 9

Get Help — It's Not Too Late

If gaming is becoming a problem, don't try to face it alone — reach out for help. The 11hibaji support team is available in Bangla and handles every conversation with complete confidentiality.

  • Email: support@11hibaji.best — response within 24 to 48 hours.
  • Live Chat: Available 24/7 within the platform — instant response.

Keep in mind: Asking for help takes courage. The 11hibaji support team passes no judgment — they're here only to help. Everything you share remains completely confidential.

Alongside activating self-exclusion on 11hibaji, talk to someone you trust in your family about your gaming. Family support is one of the strongest foundations for responsible gaming.

5
Free Protection Tools
24/7
Support Services
18+
Strict Age Verification
Instant
Exclusion Active Period

FAQ

Frequently Asked Questions on Responsible Gaming & Account Policy

Under 11hibaji's policy, each person may hold only one account — and this is strictly enforced. That said, two separate adults living in the same household may each open their own account, as they are independent individuals. However, certain conditions apply: each person must have a separate mobile number, a separate email address, and a separate mobile banking account (bKash/Nagad). Managing two accounts from the same device may be flagged as suspicious, and in such cases 11hibaji may request additional verification. If any account is found to have been created for the purpose of holding multiple accounts or abusing bonuses, it will be closed and any associated bonuses or winnings may be forfeited. If you're unsure, contact support@11hibaji.best before proceeding.

11hibaji has specific rules for matches or events that are cancelled or abandoned mid-way. If a match is cancelled before it starts — due to weather or a team withdrawal, for example — your stake is generally refunded in full. If a match is abandoned after it has started, the outcome depends on the circumstances: in cricket, if a result is declared under the Duckworth-Lewis method, bets are settled according to that result. If no result is declared, or the match is incomplete due to insufficient overs, the stake is typically refunded. In football, if 90 minutes are completed the result stands; if the match is abandoned, the refund policy applies. Settlement usually takes place within 24–48 hours of the cancellation, and any refunded amount is credited directly to your 11hibaji wallet.

🎮 Play Safe, Play Happy!

Gaming at 11hibaji is purely for entertainment — and always with your safety in mind. Register today, set your deposit limits and session timer, and enjoy Bangladesh's most trusted platform responsibly.

Register for Free Download the App
৳30,000
Welcome Bonus up to
Responsible Gaming Notification

11hibaji is strictly for users aged 18 and above. Gaming is a form of entertainment — it should never be seen as a guaranteed source of income. Play within your means and make use of our protection tools whenever needed.

Learn more: Terms & Conditions | Privacy Policy

বাংলা